FAQs

Why did you start My Shop Auto Service?

We wanted to create a place where you can take your vehicle knowing that it is going to be serviced right, the first time, using quality parts at a fair price by people who actually care.

Where does the name My Shop Auto Service come from?

We thought of many different names but kept coming back to the basic concept of providing people with a shop they could call their own.  So My Shop Auto Service was born.

Why choose My Shop Auto Service?

At My Shop we understand how important a vehicle can be to you and the people in your life. Also, when you come to us, you will be talking to and dealing with the owners, not employees, which can make a big difference.

How do you keep your prices low?

Many places advertise low prices because they throw in the cheapest quality parts and often recruit and underpay the lowest qualified candidate for the job. At My Shop, we offer low prices because we have lower overhead, smaller advertising budgets and are a local business not a corporation. All these factors allow us to pass the savings on to you, helping make automobile ownership more affordable.

Where do you get your parts from?

We have numerous suppliers for parts on local and national levels. Our main concern is the level of quality part that is put in.  Chinese made “white box” parts can be purchased on the cheap but are often inferior quality and aren’t built to last. If you want to get Mike fired up just ask him about low-quality Chinese parts. When estimating your repair we check all our suppliers for cost and value, determine the best option for your situation and pass the savings onto you. We try to use Original Equipment Manufacturer (OEM) parts when priced competitively or if they offer the best possible solution for your repair situation. Otherwise we only use the highest quality name-brand aftermarket parts. Quality drives our bottom line because the more people that are happy with our services, the more they are likely to spread the word.

Can you follow my factory scheduled maintenance?

Yes we can, saving you money at the same time. We have access to the same factory maintenance schedule that the dealership has.

Do you offer a warranty on work done?

Yes, we offer a 12 month and 12,000 mile warranty on parts and labor.